Website Design and Development
All newly purchased web design services are covered by money back guarantee. Should you become dissatisfied with our services at any point after the work gets completed, we will refund your money less 15% processing fee unless otherwise specified at, or prior to, the time of purchase. The website would be delivered after you test it on our server and after the customer is fully satisfied with the work.
Domain Name Registration and Renewals
At no point will auroinfo.net automatically renew a domain name on behalf of a customer. Customers will receive notification of a domain name’s pending expiration prior to the expiration date. It is the customer’s responsibility to respond to the notification and inform us if you want your domain name renewed. No refunds will be granted for domain name renewals under any circumstances.
Web Hosting Renewals
Refunds for web hosting account renewals will be granted to customers requesting a cancellation of their service no later than 10 days after the renewal date. No exceptions will be made to this policy.
Web Hosting Accounts
All newly purchased web hosting accounts are covered by a 30 day money back guarantee. Should you become dissatisfied with our services at any point within the first 30 days of holding an active account, we will refund your money in full unless otherwise specified at, or prior to, the time of purchase. Notification of your intent to cancel your web hosting account must be given prior to the 31st day of your contract.
Search Engine Optimization Related Service
All newly purchased Search Engine Optimization related Service subscription are covered by a 30 day money back guarantee. Should you become dissatisfied with our services at any point within the first 30 days of holding an active service, we will refund your money in full unless otherwise specified at, or prior to, the time of purchase. Notification of your intent to cancel your subscription must be given prior to the 31st day of your contract.
Research and Analysis Projects
Research and analysis projects have a setup charge and a post research charge. The post research charge is covered by 100% refund policy but setup charge is based on decided terms and would not be refunded under normal circumstanced. However if Auroinfo – ArcWeb SMAC fails to execute the work as agreed then 100% refund would be processed.
Data Processing Jobs
All kind of Data Entry and Data Processing related projects are contract based and clients are protected with 100% refund policy if the agreed terms of service for such projects are not adhered to.